Refund Policy

At Eiflate.com, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we’re here to help with our straightforward return policy.

Returns
You have 30 days from the date of delivery to return an item.
Items must be unused, unworn, and in their original packaging with all tags attached.
Proof of purchase (receipt or order confirmation) is required for all returns.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5 business days and credited back to your original payment method.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted unless the return is due to our error.

Exchanges
If you need to exchange an item, please contact us before sending your item back.
Exchanges are subject to product availability.

Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or defective.
We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 5 days of delivery with photos of the issue for a resolution.

 

For any return inquiries, please reach out to us. We’re here to help and ensure your shopping experience with us is a pleasant one!